Q. Is my information secure over the Internet?
Answer: Yes! You can order with confidence. We adhere to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Question: Is it true that "No Test" is required after viewing the live online seminars?
Answer: Correct. Just like being at a live seminar, no test is necessary after taking the course. The only requirement is a small survey you have to fill out after the course.
Question: When do I receive my CRCE certificate?
Answer: For the Live Online courses we need to first verify that you watched the complete video. Once verified, we will send you an email alerting you that your certificate has been generated (within 24 hours). The date on the certificate will be the day you watched the presentation.
For the Traditional CRCE courses you will receive your certificate as soon as you pass the quiz at the end of the course.
For the Live Seminars all attendees receive their certificate at the end of the seminar that day!
Question: What is the refund policy for the Live Online CEU courses?
Answer: Courses purchased are good for one year from date of purchase. If after viewing the course you are not satisified with the content please let us know and we will gladly refund you the cost of the course.
Question: Do you report my CEU's to CE Broker?
Answer: Yes! We are a registered provider with CE Broker for respiratory therapist in Florida. We are required to report to CE broker within 30 days of course completion, but generally report every 72 hours. The completion date reported to CE Broker is the date shown on your certificate.
Question: What is your AARC Provider number?
Answer: Our AARC Provider number is: 9537423
Live Online CEU's (CRCE):
Question: Do I have to view all the videos in one day?
Answer: No! You have one year from the date of purchase to view the all the courses. You can spread them out as you wish to accomodate your schedule.
Question: What happens if I start watching a live presentation and have to stop mid-way?
Answer: All courses that are purchased are automatically saved under your account and can be accessed all year long by logging in to your account. Just login again and start watching where you left off.
Question: Will my state accept these Live Online CRCE credits?
Answer: Yes, since the AARC is recognized in all 50 states and all states accept the AARC approved CRCE for Respiratory Therapist.
Question: Do I need to take an exam for the Live Online courses?
Answer: No! There is no exam required by the AARC for taking the Live Online Courses. There is a short survey that needs to be completed at the end of the presentation just like if you had attended a live seminar.
Question: When do I receive my certificate?
Answer: Once you watch the online presentation and complete the survey we then need to verify that you watched the whole video. Once verified, we will send you an email alerting you that your certificate has been generated (usually within 24 hours). You can download your certificate from your courses page on our website.
Question: Will these CEU's be accepted by the NBRC for their Continuing Competency Program (CCP)?
Answer: Yes! According to the NBRC website, "..the NBRC will accept any course approved by the AARC." towards compliance with the Continuing Competency Program (CCP). Since all of our courses are approved by the AARC they will be accepted by the NBRC.
Question: If I register and can't make the seminar can I get a refund?
Answer: Our refund policy is as follows: Any cancellation 10 days before the seminar will receive a refund, less 20% processing fee per person , or will receive full credit for a future seminar in that current year.
Question: What are the seminar times?
Answer: Registration begins at 6:45 am. Seminar starts at 7:00am-7:00pm.
Question: What should I bring?
Answer: Don't bring a pillow-we promise to keep you awake! All you need is a pen if you would like to take some notes. For comfort, some people bring light sweaters in case the conference room gets cold.
Your privacy is very important to us. We do not sell or share any of your information to any third-party organizations.
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.